Organic | |
Why
should I choose organic skin care? | When you use a skin care product,
60% of it will be absorbed into your skin so it's best to choose a pure product
that is safe, organic and natural. Organic skin care ingredients are based on
botanical plant extracts which have been grown naturally and respectfully without
the use of chemical pesticides or fertilisers. Organic skin care products tend
to be fresher because the shelf life is shorter and products are made in small
batches to ensure quality. Organic skin care does not use synthetic or chemical
ingredients as these can cause skin irritation and allergies. Our organic hand-made
products are superior in terms of quality, purity and effectiveness. |
Why are organic products more expensive
than mass-produced products? | Our organic raw materials and botanicals
ingredients are more expensive than conventional or mass-produced ingredients
because organic agriculture is more labour intensive and it has to conform to
more stringent regulations. We use organic and non-GM botanicals which are grown
without the use of pesticide and fertilisers. |
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Safety | |
Are your products safety tested? |
Yes. EU regulations require that a safety assessment is carried out on
each product by an appropriately qualified assessor. All of our products have
been tested and signed-off by a qualified assessor. |
Should I do a patch test before using your products? | All
our products are formulated to be gentle but some people do have sensitive skin,
so we would recommend that you carry out a patch test prior to your first application |
Can I use your products if I am pregnant
or nursing? | It's not advisable to use certain essential oils when
pregnant or nursing. Please read the cautions on the back of our packaging for
clarification on whether or not they are suitable. |
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Animal Testing | |
Do you test your products on animals? | No.
Absolutely not! We do not conduct any form of animal testing, nor do our suppliers
conduct animal testing. |
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Certification | |
Why are your products not certified by an organic certification
body? | We already use organic raw materials and ingredients from
suppliers who have attained certification from the Soil Association in the UK.
However when we blend these ingredients we must then get our products certified
- we will be doing this in phases as this type of certification requires a large
monetary investment in research and development and a large time investment . |
Do any of your products carry the Fairtrade
Mark? | No, not at present. We do however use raw materials which
are sourced from community projects in many parts of Africa. These raw materials
are produced through a community trade program, which focuses on community groups
who produce goods which are commercially viable and will benefit their community |
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Environmental | |
What is your policy on recycling and environmental issues? |
We
respect our environment by recycling. We try to minimize environmental damage
by using packaging that is recyclable. We use glass instead of plastic whenever
possible even though it's more costly and more hassle to transport. Much of our
production is by hand, without relying on electricity - our electricity usage is 100% green, coming from renewable sources (wind generated power). When we import our raw materials we off-set any carbon emissions by funding renewable energy projects. |
What is your policy on sustainability? | We use
organic raw materials not just for your health implications but also because they
will not be a burden on the environment. We avoid the use of any raw materials
grown with the assistance of chemical fertilisers, herbicides or pesticides. |
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Packaging & Delivery | |
Do your products have a shelf life?
When will I receive my product order ?
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Yes. As we do not use harsh synthetic chemical preservatives, our shelf life ranges from 6 - 12 months. Take care of our products by keeping them away from direct sunlight and damp conditions. When handling our products use clean hands. Our products are hand-made in small batches so that you get a product that is as fresh as possible. We use amber glass bottles because it protects our naturally preserved products from the damaging effects of UV light.
Goods in stock will be dispatched in Ireland within 4-5 days, UK/Europe within 5-8 days, Rest Of World 6-14 days. Customers who order out of stock goods or non-stock items will be notified of their expected dispatch date by e-mail. Deliveries are by general post or by courier service, our courier service requires that the recipient be available to sign for the package so use a delivery address where the above applies. International delivery services are slightly out of our control, in that we cannot guarantee an arrival date once the package leaves Ireland.
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What do the symbols on your product packaging mean? |
| This
means that our product should be used within 12 months of opening. |
| This
means that we are committed to only using raw materials and ingredients from Certified
Organic Suppliers. We will be ourselves seeking organic certification in due course
from the Soil Association in the UK (they have the highest standards of certification).
At present there are no certification bodies in Ireland that can certify organic
cosmetic products. | 
| This
means that we are committed to recycling and making our products as recyclable
as possible. | |
